ORDER TRACKING
Enter below information to check the status of your order:
- Order Number: #(xxxxxx)
- or Tracking Number
Tracking FAQ
Item
When will I receive my order?
At Jinrush, we are committed to delivering your order as promptly as possible.
Estimated processing and shipping times:
- United States: Estimated delivery within 7 to 22 business days.
(Please note that unexpected delays may occur due to postal service disruptions.)
For more detailed information, please refer to our Shipping and Delivery page
Once your order has been shipped, you will receive an email with tracking details. If you don’t see this email, kindly check your spam or junk folder.
My tracking number doesn’t work
Tracking updates typically become available 48 to 96 hours after you receive your tracking number. This processing time is due to the shipment reaching a local facility before it enters the tracking system.
Some shipping carriers may experience longer processing times, particularly for items such as t-shirts, posters, canvas prints, or mugs.
Why is my order tracking not moving?
We understand how concerning it can be when tracking information does not update. During high-demand periods, some packages may not show real-time tracking but are still on the way.
Possible causes of tracking delays include:
- Adverse weather conditions
- Customs clearance procedures
- Shipping carrier delays due to high order volumes
If your order has not moved for 10 to 15 days, please contact Us ,and we will gladly assist you.
